Policies

Terms of Service

Last updated: September 26, 2026

Thank you for using MyWorkComp. These Terms of Service (“Terms”) explain the rules for using our Services and what you can expect from us.

When we say “Company”, “we”, “our”, or “us”, we mean WorkComp AI, Inc., a company based in Salt Lake County, Utah.

When we say “Services”, we mean the MyWorkComp application at app.myworkcomp.ai, this website at myworkcomp.ai, and any related software, integrations, and support we provide.

When we say “you” or “your”, we mean the firm or organization that has an account with MyWorkComp, and the people that organization authorizes to use it (“users”).

If your organization has signed a separate agreement or order form with us, that agreement governs where it conflicts with these Terms.

We may update these Terms in the future. When we make a significant change, we will update the date at the top of this page and take other appropriate steps to notify account holders. By continuing to use the Services after a change takes effect, you agree to the updated Terms. There may be times when we do not exercise or enforce a right or provision of these Terms; that does not mean we are waiving it. These Terms contain a limitation of our liability.

Account terms

1. You are responsible for maintaining the security of your account and the sign-in accounts your users use to access it, and for making sure your users do the same. We are not liable for any loss or damage from your failure to meet this obligation.
2. You decide who in your organization has access and what each user’s role allows. You are responsible for all content added to, and all activity under, your account, including the activity of your users.
3. You must have the rights and any consents required to upload documents and information to the Services and to have us process them as described in these Terms and our Privacy Policy.
4. Accounts must be used by people. Accounts registered by automated methods are not permitted.

Acceptable use

You may not use the Services, and you may not allow your users to use them:

• in violation of any law or regulation, including privacy, confidentiality, and professional-conduct rules that apply to you;
• to upload content you do not have the right to share;
• to attempt to gain unauthorized access to the Services, other accounts, or our systems, or to interfere with their operation;
• to probe, scan, or test the vulnerability of the Services without our written permission (see our security overview for how to report a vulnerability); or
• to copy, resell, or build a competing product from the Services.

Your professional responsibility

MyWorkComp helps legal staff organize and process documents. It does not provide legal advice, and it does not replace the professional judgment of attorneys and staff.

Captured fields, suggested case matches, prepared forms, and filings may contain errors. You are responsible for reviewing them before relying on them, filing them, or sending them to anyone else, and for complying with the rules that govern your practice.

Payment and plan changes

1. Fees, billing periods, and any trial terms are set out in your order form or agreement with us.
2. All fees are exclusive of taxes, levies, or duties imposed by taxing authorities. You are responsible for paying them, except for taxes based on our income.
3. If we change our prices, we will give you at least 30 days’ notice before the change applies to your account.

Cancellation and termination

1. You may cancel your account by contacting us at sales@myworkcomp.ai. Cancellation takes effect at the end of your current billing period unless your agreement says otherwise.
2. Before cancellation takes effect, you may ask us to export your content. After cancellation, your content becomes inaccessible and is deleted from our active systems within 30 days and from our backups within 60 days. We cannot recover content once it has been permanently deleted.
3. We may suspend or terminate your account if you materially breach these Terms, if your use creates a security risk or legal exposure for us or others, or if you fail to pay fees when due. Where practical, we will notify you and give you a chance to fix the problem before we act.
4. Verbal, physical, written, or other abuse, including threats of abuse or retribution, of any Company employee or officer will result in immediate account termination.

Modifications to the Services

We continually improve the Services. We may add, change, or remove features. If we remove a feature your organization relies on, or discontinue the Services, we will give you reasonable advance notice so you can plan for it and export your content.

Uptime, security, and privacy

1. Your use of the Services is at your own risk. We provide the Services on an “as is” and “as available” basis. Unless your agreement includes a service-level commitment, we do not guarantee any particular level of availability, but we take uptime seriously.
2. We take many measures to protect your data, including encryption in transit and at rest, backups, and access controls. See our security overview for details.
3. When you use the Services, you entrust us with your data, and we take that trust seriously. You agree that we may process your data as described in our Privacy Policy and for no other purpose. People at the Company access your content only for the limited reasons listed in the Privacy Policy: to help with a support request with your permission, to fix a stopped automated process, to safeguard the Services, or when required by law.
4. We use third-party vendors and hosting partners to provide the hardware, software, networking, storage, and related technology required to run the Services. A list of subprocessors that handle personal data is available on request.
5. Under the California Consumer Privacy Act (“CCPA”) and similar laws, we act as your “service provider” or “processor” for the data you provide. We process that data only to provide the Services as described in these Terms and our Privacy Policy, and we do not retain, use, disclose, or sell it for any other commercial purpose. You agree to comply with your own obligations under those laws.

Content ownership and intellectual property

1. You own the content you and your users add to the Services. You give us a limited license to host, copy, process, transmit, and display that content only as needed to provide the Services to you. We claim no ownership rights in your content.
2. We do not pre-screen content, but we may remove content that violates these Terms.
3. The Company and its licensors own all rights, title, and interest in the Services, including all intellectual property rights. You receive no ownership rights in the Services from using them. You may not copy or reuse any part of the Services’ code or visual design without our written permission.
4. If you send us feedback or suggestions, we may use them without any obligation to you.

Third-party integrations

The Services can connect to third-party systems such as MerusCase and California’s Electronic Adjudication Management System (EAMS). Your use of those systems is governed by their own terms. We are not responsible for the availability, accuracy, or conduct of third-party systems, or for data after it has been delivered to them at your direction.

Features and bugs

We design the Services with care, based on our own experience and feedback from the firms that use them. However, we make no guarantee that the Services will meet your specific requirements or expectations.

We test features before we release them. As with any software, the Services will have some bugs. We track the bugs reported to us and prioritize them, especially any related to security, privacy, or data accuracy. We do not guarantee that the Services will be completely error-free.

Liability

To the maximum extent permitted by law, you expressly understand and agree that the Company shall not be liable, in law or in equity, to you or to any third party for any indirect, incidental, special, consequential, punitive, or exemplary damages, including damages for loss of profits, goodwill, use, data, or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use of or inability to use the Services; (ii) the cost of procurement of substitute goods and services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on or through the Services; (v) errors in extracted data, prepared forms, or filings that were not reviewed before being relied on; or (vi) any other matter relating to these Terms or the Services, whether in contract, tort (including negligence), or any other theory of liability.

To the maximum extent permitted by law, the Company’s total liability for any claim relating to these Terms or the Services is limited to the amount you paid us for the Services in the twelve months before the event giving rise to the claim.

Governing law

These Terms are governed by the laws of the State of Utah, without regard to its conflict-of-law rules. Any dispute relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Salt Lake County, Utah, and both parties consent to the jurisdiction of those courts.

Questions

If you have a question about these Terms, email us at sales@myworkcomp.ai.

Adapted from the 37signals policies, used underCC BY 4.0.